Frequently Asked Questions
Everything you need to know about your next Geedup order.
How long does shipping take?
Standard domestic shipping takes 3-7 business days, while express shipping typically arrives within 1-3 business days. International delivery times vary by location.
What is your return policy?
We offer a 14-day return window for store credit or exchange, provided the items are unworn, have all original tags attached, and are in their original packaging.
Are your products limited edition?
Yes, many of our collections are limited releases. Once an item is sold out, it may not be restocked to maintain the exclusivity of our designs.
How do I know which size to choose?
Each product page features a detailed size guide. Our garments generally follow a true-to-size fit, but we recommend checking specific measurements for our oversized hoodies and tracksuits.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options including Afterpay and Klarna for flexible installments.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress.